Contact Us

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123 Street Avenue, City Town, 99999

(123) 555-6789

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Customer Service

What is your return policy?

Returns are accepted within seven days after receipt. Please contact us within three days after receiving your piece to notify us of your intention to return a piece so we can properly direct the package.


How do I know it is authentic designer jewelry?

We use a multi-step process to authenticate designer jewelry. We look for all proper designer hallmarks, check the weights and feel of a piece, look for proper posts, clasps and soldering, conduct diamond and stone testing, and use on-line and printed reference materials to validate styles.

Customers may or may not be aware of the amount of fraudulent designer jewelry currently in circulation and need a trusted source they can rely on. We’ve managed designer jewelry boutiques in our stores and handled this type of jewelry on a day to day basis for 25 years. Being immersed in this business for so long has given us the credibility required to provide this trusted service.


Where does this jewelry come from?

We obtain authentic bracelets, rings, necklaces, earrings and other designer jewelry from many sources, including an active consignment business, as well as buying from retail organizations, country-wide dealers and private individuals. Many of our consignment clients were our customers in our stores so we are familiar with the origin of much of our consignment merchandise.


What is the condition of this jewelry?

All of our jewelry is professionally cleaned and refurbished before it is listed. We use the same jewelers who provide this service to the high end retailers in our area. We are completely transparent in stating the quality of a piece and rarely list merchandise that would be in less than excellent condition.


How will it be shipped?

We are committed to shipping your purchase of your David Yurman jewelry, or other name brand jewelry, within one day after payment is received. We ship USPS Priority Mail, Signature Required.


Will my purchase arrive with gift packaging?

Your Bella Tutto purchase will arrive in a pouch and gift box, along with tissue and a gift bag. Every piece is gift ready!


How can I consign my jewelry?

Please see our How to Consign page for information on our consignment process.


What kind of payments do you accept?

We accept Visa, MasterCard, Discover, American Express and PayPal.


Repair and Warranty

In many cases we are able to size a ring if needed.  This takes approximately two weeks and there is a charge of $40 which includes sizing, refurbishing and shipping.  Please contact us if you require this service.

All of our David Yurman watches are serviced by their authorized repair center.  All work done is warrantied for one year.